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IT Support Specialist / IT Administrator

Puraido

Are you a tech-savvy problem solver with a knack for keeping things running smoothly?

We’re looking for a proactive and organized IT Support Specialist to be the backbone of our office’s technology operations.

From managing hardware to troubleshooting Wi-Fi issues, you’ll ensure that our team can work seamlessly every day. If you thrive on fixing things, love keeping systems secure, and enjoy helping others with IT challenges, we want you on our team!

Responsibilities:

IT Infrastructure Management:

  • Maintain and troubleshoot office IT infrastructure, including networks, routers, and Wi-Fi systems.
  • Set up and configure workstations with essential hardware and software.

Asset & Inventory Management:

  • Tag, organize, and track all IT equipment, ensuring updated records.
  • Monitor and manage hardware and software inventory.

Employee Support:

  • Respond to and resolve IT-related requests from employees, such as adding user accounts and installing software.
  • Maintain and update a secure password management system.

License & Expense Tracking:

  • Monitor software licenses, renewals, and subscriptions to avoid disruptions.
  • Track IT expenses and provide periodic reports.

Network Maintenance:

  • Handle day-to-day connectivity issues and ensure stable Wi-Fi operations.
  • Coordinate with service providers for advanced troubleshooting if necessary.

Ad-Hoc IT Tasks:

  • Assist with IT setups for meetings and video conferencing tools.
  • Be the go-to person for any IT-related challenges around the office.

What You’ll Need:

  • A diploma or degree in IT, Computer Science, or a related field.
  • Basic knowledge of IT systems, hardware, and software troubleshooting.
  • Familiarity with asset tracking and inventory management tools.
  • Basic networking skills, including Wi-Fi troubleshooting.
  • Excellent organizational skills and attention to detail.
  • A proactive attitude and a willingness to learn.
  • Thai Citizen; Proficiency in English 

What We Offer:

  • A salary range of 20,000 – 30,000 THB based on experience.
  • A chance to be an integral part of a supportive and dynamic team.
  • Opportunities to grow your IT skills in a collaborative environment.

Join us and be the tech hero our team relies on daily!

To apply for this job email your details to shai.d@puraido.com

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